I have worked in a county jail for three years, where I was responsible for overseeing inmates, ensuring their safety, and managing their daily activities. This role allowed me to develop strong observational skills, maintain order, and handle stressful situations effectively.

When dealing with difficult inmates, I maintain a calm and professional demeanor. I use de-escalation techniques, clear communication, and, when necessary, request assistance from fellow officers. My goal is always to resolve situations peacefully while maintaining control.

I adhere to all established protocols, including regular patrols, inmate headcounts, and thorough checks of all locks and security systems. I also monitor surveillance equipment and report any suspicious activities or security breaches immediately to my supervisors.

I meticulously document all incidents in detailed reports, which include the time, date, individuals involved, and a comprehensive description of the event. Accurate documentation is crucial for transparency, accountability, and future reference.

During a medical emergency, I quickly assessed the situation, ensured the safety of other inmates, and administered basic first aid while waiting for medical personnel to arrive. My prompt actions and adherence to emergency protocols helped stabilize the individual until professional help was available.

I treat all inmates with respect and fairness, listen to their concerns, and provide assistance when appropriate. However, I am clear about my role and the rules they must follow. Building rapport involves showing empathy and understanding while consistently enforcing regulations to maintain order and safety.